You want to make sure you get the return on the investment of your website, but what happens when you pay a low cost and end up having to pay tons more later to fix your site? Was it worth it the first time? Here are some things to look into and think about when choosing a company to create your WordPress site.
How’s the customer service? Are they located in the same time zone as you? Can you get a hold of them through more than one method?
Do they ask you to sign a contract? What’s in the contract, how long is it valid for?
Do they have office hours on their site so you know when they are in their office? Nothing is worse then trying to contact a company and realize they were stopped work over 2 hours ago. Some companies might respond outside of office hours but some don’t, so if you have an emergency with your website you will have to wait until they get into the office.
Do they actually do the work themselves or do they outsource the work (and where)? A middle man is nice sometimes but with a website it can cause some confusion and missed messages.
Is your site cared for and protected? Nothing is worse then paying for a nice website and it being hacked or something that stops it from working tomorrow. There are simply things a company can and should do to protect your site and ensure your site stays up.
Do they teach you how to use WordPress? You don’t want to spend many hours googling questions if the company who created your site spends some time with you to answer any questions you have.